As the Executive Director of Consumer Digital Innovation at Cedars-Sinai Medical Center, Shoma Desai MD leads the creation and implementation of digital strategies that enhance the customer experience, drive innovation, and align with Cedars-Sinai’s business objectives. She is responsible for bridging current technology, organizational strategy, and consumer engagement. An experienced clinician, Shoma joined Cedars-Sinai in 2019 and has previously served as the Director of International Patient Services. She, also, held various roles at Call9, an emergency medicine telehealth start-up, and at LAC+USC Me...read more