Charles Worthington is a software developer and product designer who has been helping the government adopt modern digital service delivery best practices since 2013. He is currently serving as the Chief Technology Officer at the U.S. Department of Veterans Affairs where he guides the agency’s technology strategy and leads a team of technical experts who use modern technology best practices improve VA’s services. He leads efforts to improve the experience Veterans have when interacting with VA online, to streamline benefits processing, to increase health data interoperability, to modernize VA’s data anal...read more