Rhonda Bartlett, RN, MBA, DBA, is Vice President, Consumer Experience and Access for NewYork-Presbyterian Hospital. In this role, Dr. Bartlett has primary responsibility for developing and implementing strategies for improving patient access and referral management. She works with leaders across the enterprise to build infrastructure and practices to improve access and scheduling, customer service, and other key initiatives to promote patient satisfaction and facilitate volume growth.Since joining NYP in 2019, she has served as Vice President of Digital Services, and as a Corporate IT Director, before a...read more